FAQ's

Shakes & Frosted Drinks: Special Requests

We do not make “extra thick” shakes or frosted drinks. 

Reason: there is no recipe for a modified beverage; therefore, we need to stick to the recipe we are given by Chick-fil-A.

 

Iced Coffee: Special Requests

We do not make Iced Coffee with no ice... or light ice. Our recipe has a very specific requirement for ice levels, so any variation will off set another ingredient. We are able to allow 1 more pump of syrup or less/no pumps of syrup. A non-dairy version can be made with water instead of milk. 

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Extra Dressings​

Two dressings per salad is allowed - any more than that will be charged using the Dressing Button under the local menu

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Well Done: Protein

We are able to complete ONE drop for well done.

Reason: The breading on our nuggets will never get “crunchy/crisp” as our guests request. Because of this, we limit extra cooking time to ONE more round as any more would then toughen the meat and lessen the quality of food we are serving. 

 

Well Done: Fries

We are able to complete ONE drop for well done.

Reason: The quality of our fries drop below our standard when we cook

fries longer than one extra drop will do. We care too much about our product to allow that quality to be served. 

 

Well Done: Mini Biscuit

There is no “well done” mini biscuit. The mini is a yeast roll - think of it like a King’s Hawaiian roll. They never become crisp unless they are burnt. Because of this, we do not deviate from corporate’s recipe.